When a client cancels their Tamam subscription, data handling is carefully managed according to our terms of service, data protection laws, and industry best practices.
Data Retention Period
Following service cancellation:
- Data is retained for 30-90 days (as per contract terms)
- Allows time for data backup and export
- Provides grace period for service reinstatement
- Enables compliance with regulatory requirements
Data Export Options
Before data deletion, you can:
- Export all attendance records to CSV/Excel
- Download historical reports and analytics
- Export employee and organizational data
- Request custom data formats
- Receive data on external drive if needed
Data Deletion Process
- Service termination notice received
- Data export window opens (30-90 days)
- Export all needed data during this period
- Final deletion occurs after retention period
- Deletion confirmation provided
What Gets Deleted
- Employee attendance records
- Check-in/check-out logs
- Leave and request history
- User accounts and settings
- System configuration and policies
- All personally identifiable information (PII)
What Gets Retained
- Anonymized usage statistics for service improvement
- Billing and contract records (per legal requirements)
- Audit logs required by law
Data Protection Compliance
- Complies with GDPR and data protection laws
- Secure deletion methods used
- No unauthorized access during deletion
- Encryption keys destroyed
Recommendations
- Request data export immediately after cancellation
- Download and store all historical reports
- Plan data migration before termination date
- Ensure compliance records are properly archived
- Contact support for assistance with exports
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